We at Little Bits & Bobs are dedicated to creating our candles with the purest ingredients. 100% natural soy wax without any additives, synthetics or chemical stabilizers. Therefore, our candle may look frosted or slightly uneven, none of which affects its performance.
We believe in using sustainable materials and being eco-friendly. The soy wax that we use are of the highest grade and it is from renewable resources. It is more environmental friendly as compared to paraffin wax, which is cheaper than soy candles and are the choice of wax for many major candle companies. Paraffin are made from petroleum by-products which emit harmful chemical by-products into the air. Soy wax also burns longer than paraffin wax, and is able to hold more scent than paraffin wax.
The first time you light up your Little Bits & Bobs (LBB) candle, it will set the stage for the life of your LBB Candle, and will ensure that the rest of your LBB Candle will burn evenly, preventing the tunnelling effect.
Allow the wax to melt approximately 3 to 4 hours as LBB candles are large in size. This will encourage maximum fragrance throw and an even burn.
Always cover your candle with our air tight metal lid for longer lasting aroma. Soy candles are sensitive to temperature and light. Store it in a cool, dry place, away from direct sunlight and dust. Keep out of reach of children and pets. Do not refrigerate your candles.
Little Bits & Bobs candle are made from the highest grade of natural soy wax. Therefore, candle may look frosted or slightly uneven, none of which affects its performance. It is a clear indication that your candles are made with the purest ingredients.
This normally occurs when there is a draft, which we recommend that you move your candle to a less windy area. Your candle will also produce excessive smoke if your candle wick has gotten too long. You will need to extinguish your candle, allow it to cool and solidified completely then trim the wick to about ¼ inch.
We will be simply delighted to arrange it for you if you’ll like your Luxury or Premium Range Little Bits & Bobs Candle to come with a Wooden Wick at an addition cost of SGD$4.00. Simply email us your request at email@example.com.
We only offer courier shipping within Singapore, at a rate of SGD$5.00. Orders with a minimum spending of $80 is entitled to complimentary shipping.
Upon payment verification, your order will reach you within 3-5 working days.
If you require same day courier service, please email us at firstname.lastname@example.org before making your purchases. Upon confirmation, orders have to be made before 11am for same day delivery and a delivery fee of SGD$13.00 will be applicable.
A tracking number will be provided in your confirmation email.
IMPORTANT NOTE: International packages may be subject to customs, duties or other taxes that are calculated by country. The customers is responsible for paying all customs duties and fees incurred (if any). Little Bits & Bobs will not be able to mark international packages as zero value or gifts to avoid customs duties, fees or taxes.
Due to the natural ingredients and handcrafted nature of our products, we are not able to accept refunds for items sold.
If you believe that you have received a damaged or wrong item, please e-mail us at email@example.com with your order number and photograph of the damaged/wrong item received within 24 hours. We may ask you to send the items back to us with its original packaging. We will reimburse you for the postage for damaged or incorrect items. If the correct item is not in stock, we will update you when the item is available or issue you a refund instead.
We accept PayPal payments for all credit and debit cards.
We accept bank transfers via POSB/DBS. If you choose to pay through this option, please look out for your Order Confirmation email where the bank account details are provided. We do not provide our bank account details on our website to maintain an acceptable level of security. Look out for an email from firstname.lastname@example.org.
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