How may we help?

FAQ

General

Where are your candles made?

What wax are your candle made of?

Candle Care

Why does Little Bits & Bobs candles made of 100% soy wax?

How long should I burn my candle for the first time?

How do I store the Little Bits & Bobs Candle?

Why does my candle look frosted?

Why do I need to trim the wick?

Where should I burn my candles?

Why does my candle starts to produce excessive smoke?

Are Little Bits & Bobs candle jars reusable?

For the Bespoke range, wooden wick is given as an option, what if I want to request for a wooden wick for the other range candles?

What are the differences between a cotton wick and a wooden wick?

Shipping

What are the shipping rates within Singapore?

Do you ship internationally?

Returns & Refunds

Can I return the candle and get a refund?

Payments

What are the payment modes you accept?